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● report a problem with drains on your property, shared drains need to be reported to Northumbrian Water on 0345 717 1100
Reporting takes around 5 minutes.
● address of the drainage problem
● your contact details
If you are reporting an issue with a rain water gully you should complete this form Report a damaged drain (opens in new tab).
We will contact you to discuss the problem before we investigate. If you do not provide correct contact details we may not be able to action your complaint.
The Council uses your information in accordance with the Data Protection Act and the General Data Protection Regulation. For more details on how we use your personal information please view our Privacy Notices page (opens in new tab).