Report a drainage issue

● report a drain that needs clearing

● report flooding

● report any other drainage issue

Reporting takes around 5 minutes.

● the location of the drain or flooding

● your contact details if reporting an issue with sewerage drains

If you believe the damage may cause immediate danger to public safety and requires urgent attention, please call our Care For Your Area team on 01642 391959. Outside of these hours, including Bank Holidays, please contact our Security Centre: 01642 528989.

If you are having issues with a sewerage drain, Northumbrian Water should be contacted first.

The Council uses your information in accordance with the Data Protection Act and the General Data Protection Regulation. For more details on how we use your personal information please view our Privacy Notices page (opens in new tab).